Shipping policy

Effective Date: August 18, 2026

Thank you for shopping with IceBlankie™. We currently offer free standard shipping to eligible addresses within the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed on weekends or public holidays. Processing may take slightly longer during periods of high order volume.

Estimated U.S. Delivery

After processing, estimated transit time is 5–11 business days.

Delivery times are estimates and cannot be guaranteed. Delays may occur because of the destination, carrier performance, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking information.

Please allow up to 72 hours for the carrier to display the first tracking update.

You can also track your shipment through our Track Your Order page:

https://iceblankie.shop/apps/track123

Shipping Delays

If your tracking information has not updated for more than 7 business days, please contact us with your order number so we can investigate.

Unexpected delays may occur because of:

  • Weather conditions

  • Carrier disruptions

  • Peak holiday periods

  • Incorrect or incomplete shipping information

  • Other unforeseen circumstances

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges may apply if an order must be reshipped because of an incorrect address provided at checkout.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

If a package appears to be lost in transit, we will investigate with the carrier and provide an appropriate resolution based on the available tracking information.

For packages marked as delivered but not received, please first check the delivery location, household members, neighbors, and the carrier. Contact us if you are still unable to locate the package.

Contact Us

If you have questions about shipping, tracking, or your order, contact us at:

IceBlankie™
Email: support@iceblankie.shop

Our support team typically responds within 24–48 business hours.